Returns & Exchanges

At daals, we want you to love your new furniture, but we understand that sometimes a piece isn't the perfect fit for your home. We offer a 30-day return window for items in their original packaging to ensure you can shop with complete confidence.

1

Initiate Your Return

Log into your account or use our online portal to select the items you wish to return and receive a unique Return Authorization Number.

2

Prepare the Package

Carefully disassemble the furniture and place it back into its original box with all protective padding, hardware, and assembly instructions included.

3

Arrange Collection

Choose between dropping your item at a designated courier point or scheduling a home collection through our specialized furniture delivery partners.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing